Privacy Policy

    1. Introduction

    This web site (techonesolutionslab.com) is owned by BlueWhale Research, Inc. (bluewhaleresearch.com).

    BlueWhale Research Inc and its affiliates (collectively, “BlueWhale Research,” “us” or “we”) are committed to protecting and respecting your privacy. This site is operated by us for the purpose of marketing products and services of our customers. Please read the following carefully to understand our practices regarding the collection, use and disclosure of any personal information or personal data (as such terms are understood under applicable law).

    This Privacy Policy applies to the following websites owned or operated by BlueWhale (“Sites”):

    Web sites may be added or removed from this list from time to time.

    2. How we handle information collected on this site

    Collection of information: This site does not collect information directly for BlueWhale Research except the commonly logged information for all web servers (See below). We do not use cookies or other indirect means of tracking your visits such as tracking pixels or embedded codes, web beacons, or pixel tags. This site hosts many web forms for our customers which may have such tracking enabled, however. The information that is collected on forms hosted on this web site is done so in accordance with separate privacy policies linked on the same page as the forms themselves. This privacy policy does not pertain to these pages, or to any information that you input into the forms that are hosted on this site. Such information may include your name, title at work, name and address of the company you work for and your work telephone number and email address. You are not obligated to provide us with any of this personally identifiable information at any time. We will never ask for sensitive personal information.Information we collect about you: Certain information is automatically logged when you visit our sites, including Technical information such as the public Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, language, the date and time you are accessing any of our Sites, and (where provided) the referring website address;

    Additional information: If you contact us with a complaint or query, we may keep a record of your contact information along with that correspondence to ensure we provide good customer service. We may also ask you to complete surveys about our products and services that we use for research purposes, although you do not have to respond to them. You may also withdraw your consent to having your personal information used for such purposes at any time.

    3. Our Handling of collected information

    The information we collect about you during your visit is logged in our central log server and may be reviewed by our security staff or referenced in investigations of security incidents or other routine purposes. It will not be stored indefinitely, nor used to cross reference with other data to track your activity for any other purpose.

    3.1 Where Data is Stored

    Your data will be stored in secure Cloud based data servers with no direct access to the public Internet. The data is regularly archived and deleted in accordance with our data retention policies.

    3.2 BlueWhale Research Publications, Events, Other Sites and Other Services

    If you are a BlueWhale Research customer, you can also expect to receive relevant email and postal offers for other BlueWhale Research publications, events, Sites and services.

    3.3 Security

    BlueWhale Research has implemented appropriate technical and organizational security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be entirely secure, and BlueWhale Research assumes no liability for any damage suffered by you caused by the interception, alteration, or misuse of information during transmission.

    3.4 Children

    This site is not designed to collect the personal information of children. If we discover that anyone contacting us is under the age of 16, we will delete any data we may have gathered.

    4. Changes to this Privacy Policy

    This Privacy Policy may change from time to time, and we will post any changes to it on this page. Your continued use of any of our Sites following such posts will signal your acceptance of such changes. The date this Privacy Policy was last updated appears at the bottom.

    5. Your Rights and Access to Information

    5.1 EEA, UK, and Swiss Residents

    If you are a European Economic Area, UK or Swiss resident, applicable data protection laws (which may include the EU’s General Data Protection Regulation or “GDPR”) may provide you with certain rights with regards to our processing of your personal information.To the extent established under applicable law, if you are a Canadian, European Economic Area, UK or Swiss resident you may have the right:

    to access, review, and update your personal information;
    to restrict our processing of your personal information;
    to request that we provide you a copy of, or access to, your personal information in structured, commonly used and machine-readable format (or that we transfer your personal information to another controller, when technically feasible);
    to withdraw your consent when our processing of your personal information is based on your consent (and not another legitimate basis);
    to request that we delete all of your personal information (subject to certain limitations); and
    to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. Before you do this, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.

    You may exercise any of the above rights by contacting us through any of the methods listed at the end of this Privacy Policy. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. Some of these rights may be subject to certain restrictions or limitations under applicable law. Additionally, we reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal information, you may be charged a fee subject to a maximum set by applicable law.

    Note that we will only be able to directly process the above requests in situations where we are the “data controller” under the GDPR, which refers to the entity that controls the relevant personal information and its processing. This includes some situations where you provided the relevant information directly to us. However, in many cases when you enter data into a hosted form under our customer’s privacy policy, we are instead the “data processor” or “sub-processor” under the GDPR, and are processing personal information on behalf of our customer or our client’s customer, who provided the information to us or on whose behalf we are collecting your personal information, and our customer or client’s customer acts as the “data controller” under the GDPR. In those situations where we are acting as the data processor or sub-processor, we will refer your request to the applicable data controller instead.

    5.2 California Privacy Rights

    California law (including the California Consumer Privacy Act or “CCPA”) entitles California residents to certain additional protections regarding personal information. For purposes of this section alone, “personal information” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Please be aware, however, that under the CCPA personal information does not include:Publicly available information from government records;
    Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to a California resident;
    Information excluded from the CCPA’s scope, such as:
    Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; or
    Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994; or
    Information relating to job applicants, employees, contractors and other personnel of BlueWhale Research or its affiliates.

    If you are a California resident, you have the right to request:

    information regarding your personal information we have collected in the past 12 months (including the categories of personal information we have collected, the categories of sources of such information, and the business or commercial purposes for collecting or, if applicable, selling such information);
    notice of whether we have disclosed or sold your personal information to third parties in the past 12 months (and if so, what categories of information we have disclosed or sold, and what categories of third parties we have disclosed or sold it to);
    a copy of your personal information collected by us in the past 12 months; and
    that your personal information be deleted.

    We will not discriminate against you if you choose to exercise any of these rights. To make any of the above requests, please contact us as set forth at the end of this Article. We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and/or the right to deletion, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity. In certain instances, we may be permitted by law to decline some or all of your requests.

    Note that we will only be able to directly process the above requests in situations where we are the “business” under the CCPA, which refers to the entity that determines the purpose and means of information processing. This includes some situations where you provided the relevant information directly to us. However, in many cases when you enter data in a hosted form under our customer’s privacy policy, we are instead a “service provider” under the CCPA, and are processing personal information on behalf of our customer or our client’s customer, who provided the information to us or on whose behalf we are collecting your personal information, and our customer or our client’s customer acts as the “business” under the CCPA. In those situations where we are acting as a service provider, we will refer your request to the applicable business instead.

    6. Data Protection Representative in the European Union

    We have appointed Privacy Representation Ltd. as the representative in the EU for data protection matters for BlueWhale Research Inc. While you may also contact BlueWhale Research Inc, if you are located in the European Economic Area (EEA), you may contact Privacy Representation Ltd. on matters related to our processing of Personal Data in the EEA. To contact Privacy Representation Ltd, please use these coordinates:Privacy Representation Ltd.
    13 Adelaide Road,
    Dublin 2, D02 P950, Ireland
    bluewhaleresearch@privacyrepresentation.ltd

    7. Data Protection Representative in the United Kingdom

    We have appointed UK Privacy Services Ltd. as the representative in the UK for data protection matters for BlueWhale Research Inc. While you may also contact BlueWhale Research Inc, if you are located in the United Kingdom, you may contact UK Privacy Services Ltd. on matters related to our processing of Personal Data in the UK. To contact UK Privacy Services Ltd., please use these coordinates:UK Privacy Services Ltd.
    Kemp House, 160 City Road,
    London, EC1V 2NX
    bluewhaleresearch@uk.privacyservices.ltd

    8. Questions?

    If you wish to determine what personal data we may or may not have about you or wish to enforce your privacy rights for the jurisdiction in which you live, please fill out a Data Subject Access Request (DSAR) form by clicking here and selecting Data Subject Access Request in the footer.If you have any questions on our Privacy Policy, please contact us at privacy@bluewhaleresearch.com.

    Version 1.1 March 21, 2024